At HēL Organics we try to keep it simple. We are confident in our products and want you to purchase with the same level of comfort. If you are not fully satisfied with your purchase, you may request a full refund on the purchase price of your item within 15 days.
Purchase price includes any discounts and applicable coupon value applied. Any items received without an original corresponding purchase price retain no value and are not eligible for a refund. Refund is not to include any shipping, handling or additional charges. All returns do not include return shipping and may be sent to:
HēL Brands, LLC
5480 Linglestown Road
Harrisburg, PA 17112
Insurance and tracking is recommended with all returns. We advise using a reputable carrier to ensure accuracy of your returned product.
Any products being returned will be evaluated and inspected to ensure original product is being returned before a refund will be issued. Any illegitimate product returns will be discarded and original monies will be forfeited.
All products eligible for a refund are processed within 24 business hours of receipt. Please allow up to 7 business days for your funds to be returned to the original method of payment.
If you have any further questions please contact our support team at [email protected]